PRIVACY AND COOKIE POLICY

 

When you visit the Scangrip (hereinafter "we/us/our") website, www.us.scangrip.com, purchase products through our webshop or otherwise contact us, we process personal data about you in accordance with this General Privacy Policy.

 

We are data controllers for the personal data we process about you. Our contact details are: 

 

Central Business Reg. No. (CVR) 54 27 47 18

Rytterhaven 9

DK-5700 Svendborg

Email: scangrip@scangrip.com

Phone +45 6320 6320

 

Below you can find a description of each processing activity, information on what personal data is processed, the purpose of the processing, the basis for processing, disclosure, duration of the processing and, where applicable, information on the transfer of personal data to third countries.

 

If you are a contact person with one of our customers or distributors, we process general personal data about you in the form of your name, phone number, email address and job title. We process this personal data for the purpose of managing the ongoing customer relationship with our customers, including general customer correspondence in connection with purchases, customer service, complaints, etc.

 

The legal basis for the processing of personal data is Article 6(1)(b) of the General Data Protection Regulation (performance of contract). 

 

For the purpose of delivering orders to customers, we may in some cases share contact information about you with our external logistics partners. 

 

If you are a contact person with one of our distributors and have access to our Scangrip Business Partner Site, we process personal data about you in the form of your email address. 

 

The purpose of the processing is to create a Partner Login for you to enable you to access material that may be relevant to Scangrip distributors.

 

The legal basis for the processing of personal data is Article 6(1)(f) of the General Data Protection Regulation (legitimate interest), as it is in our legitimate interest to process general personal data about you in order to enable you to access relevant distributor material. 

 

When you make purchases in our webshop, we process personal data about you in the form of your name, email address and phone number. If you as a private individual make a purchase in our webshop, we will also process information about your address. The purpose of processing personal data is to complete the purchase and subsequently deliver the order to you.

 

The legal basis for the processing of personal data is Article 6(1)(b) of the General Data Protection Regulation (performance of contract). 

 

In order to process the payment for the order, we pass on your personal data to our payment solution provider, and in connection with our delivery, we pass on your personal data to our external logistics partners. 

 

If you have signed up for our newsletter, either via a form on our website or in connection with your participation in a competition, we process personal data about you in the form of your name and email address and the information you otherwise provide to us in this connection. The purpose of our processing of your personal data is to send you the requested newsletter and to market our company and products to you.

We also process information about your use of the newsletters we send you, including whether you have opened the newsletters from us, how many times this has happened, when the newsletters are opened (time and date), which of the newsletter articles are opened, which country the newsletters are opened from, your device type and your operating system. In some cases, the newsletters may contain video material. When this is the case, we also process information about your network status, your email client, when the video material is opened, how long it takes from opening the newsletter to clicking on the video, which country the video is opened from and what quality the video is displayed in. We use this information to plan and optimise future newsletters, for example to decide the order in which articles and videos should be presented in our future newsletters and when to send out the newsletters. 

 

The legal basis for the processing of personal data is Article 6(1)(a) of the General Data Protection Regulation (consent) and Section 10(1) of the Danish Marketing Practices Act on direct marketing. 

You are entitled to withdraw your consent at any time. You can withdraw your consent by clicking the unsubscribe link at the bottom of our recent newsletter. Withdrawing your consent does not affect the processing of personal data that has already taken place prior to your withdrawal of consent.

 

If you participate in a competition offered by us, we process personal data about you in the form of your name and email address. If you are the winner of the competition, we will in some cases also process personal data about you in the form of your address. The purpose of the processing of personal data is to enable your participation in the competition and to send a prize to you if you win.

 

The legal basis for the processing of personal data is Article 6(1)(f) of the General Data Protection Regulation (legitimate interest), as it is in our legitimate interest to process general personal data about you for the purpose of enabling your voluntary participation in a competition and to send you a prize if you win the competition.

 

We may thus disclose personal data about you to PostNord or the shipping company we use to send the prize to you.

 

On the website, it is possible to fill out a contact form and then be contacted by Scangrip if you have a specific inquiry. When you fill out the contact form, we process personal data about you in the form of your name, phone number and email address for the purpose of answering your inquiry. 

 

The legal basis for the processing of personal data is Article 6(1)(a) of the General Data Protection Regulation (consent) and Section 10(1) of the Danish Marketing Practices Act on direct marketing. You are entitled to withdraw your consent at any time. See section 5 for further details.

 

If you want to become a distributor of one of our products, you can request a partnership via the website. You can do this by filling out the "Become a distributor" form. When you fill out the form, we process personal data about you in the form of your name, job title, place of work, phone number and email address. The purpose of processing such personal data is to facilitate the contact between us and potential distributors.

 

The legal basis for the processing of personal data is Article 6(1)(b) (performance of contract) and (f) (legitimate interest) of the General Data Protection Regulation, as it is necessary for us to process your personal data in order to consider the possibility of entering into a distributor agreement, as well as it is in our legitimate interest to process general personal data about you as a contact person with a potential distributor in order to facilitate contact with such distributor and examine the possibility of a potential partnership. 

 

If you want to meet us at trade fairs, events, etc. you can fill out the "Events and trade fairs" form on the website. When you fill out the form, we process personal data about you in the form of your name, job title, place of work, phone number and email address. 

 

We process the personal data for the purpose of booking a meeting at an upcoming trade fair/event with a sales representative relevant to the company you represent. 

 

The legal basis for the processing of personal data is Article 6(1)(f) of the General Data Protection Regulation (legitimate interest), as it is in our legitimate interest to process general personal data about you for the purpose of booking a meeting at a trade fair or at an event you have requested and to ensure that a meeting is booked with the right sales representative. 

 

We offer an extended warranty for a total of three (3) years on selected products. You can obtain the extended warranty by making a warranty registration with the "3-year warranty form" available on the website. When you fill out the form, we process personal data about you in the form of your name, email address, phone number and profession. 

 

The legal basis for the processing of personal data is Article 6(1)(b) of the General Data Protection Regulation (performance of contract).

 

When you visit our website, scangrip.com, we use cookies and similar technologies to collect information about your visit. Cookies are small text files stored on your phone, tablet, computer, etc. that, among other things, enable us to collect information about the websites you visit and which of the features on our website you use. We use this information to continuously optimise and target the website to your needs and interests and to target our ads to you on other websites. 

Information about which cookies we use, their purpose, how long they are active and who we share the information with can be found in the cookie declaration on our website. You can find the cookie declaration by first clicking on the small cookie icon that is displayed in the bottom left corner of the website and the clicking “show details” on the information box that pops up.

The information we collect via cookies and similar technologies may in some cases be personally identifiable. Processing of personally identifiable information via cookies is based on Article 6(1)(a) of the General Data Protection Regulation (consent).

You are entitled to withdraw your consent at any time. You can withdraw your consent by first clicking on the small cookie icon that is displayed in the bottom left corner of the website and the clicking “only necessary” button on the information box that pops up.

You are also able to reject cookies by changing your browser settings. Where you find the settings depends on which browser you use. Instructions on how to delete cookies in your browser can be found on the links below. If you use multiple browsers, remember to delete cookies in all of them. 

 

 

Shared data responsibility

When you visit or otherwise interact with our company profiles on the social media platforms Facebook and LinkedIn (hereinafter "social media"), shared data responsibility may arise in certain cases between us and the social media. This will especially be when using the insights and analytics tools which social media makes available to businesses.

 

As we make use of these insights and analytics tools, we have entered into a shared data responsibility agreement with the social media, which sets out our and the social media's respective responsibilities to comply with the obligations imposed on a data controller under the General Data Protection Regulation.

 

It is agreed between us and social media that we are responsible for complying with the duty of disclosure. We therefore need to provide you with the following information:

 

When you interact with our Facebook profile, in the above situation there will be a shared data responsibility with Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Grand Canal Harbour, Dublin 2, Ireland. With regard to the part of the processing for which Facebook is an independent data controller, you can find more information about Facebook's processing of your personal data here www.facebook.com/about/privacy. 

 

When you interact with our LinkedIn profile, in the above situation there will be a shared data responsibility with LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. With regard to the part of the processing for which LinkedIn is an independent data controller, you can find more information about LinkedIn's processing of your personal data here www.linkedin.com/legal/privacy-policy.

 

Our purpose for using insights and analytics tools provided by social media is to target our ads to specific audiences on social media and to enable us to generate analytics and statistics about the impact of our ad campaigns and other online content and your use of our website and other services. 

 

When you visit our website, we collect information about you in the form of information about your behaviour on the website and other information collected via cookies, pixels, etc. For further information about our use of cookies, we refer to section 2.8 above. We are responsible for ensuring a legal basis for this processing and we will disclose your personal data to Facebook and LinkedIn. 

 

The legal basis for the processing of personal data is Article 6(1)(b) of the General Data Protection Regulation (consent). 

 

You are entitled to withdraw your consent at any time. You can withdraw your consent by contacting us via the contact details set out in section 1. Withdrawing your consent does not affect the processing of personal data that has already taken place prior to the withdrawal of consent.

Exercising rights where social media are responsible

The social media are responsible for ensuring a legal basis for personal data which the social media process about you, and which they have not received from us.

 

The social media are thus also responsible for allowing you to claim your rights under Articles 15 to 20 of the General Data Protection Regulation. You can find more information on how to claim your social media rights via the above links to the respective privacy policies. 

 

In general, if you want to exercise your rights with regard to personal data stored by us (i.e., data collected by us when you visit our website), you can do so in accordance with section 6.

 

If you wish to object to the processing of personal data in connection with the use of insights and analytics tools, cf. Article 21 of the General Data Protection Regulation, you can do so by contacting the social media and us.

 

At Scangrip, we have installed exterior cameras at our main and rear entrances and at the goods receiving area. The purpose of such TV monitoring is to prevent crime, and the monitoring is thus carried out for security reasons.

 

The legal basis for the processing of personal data is Article 6(1)(f) of the General Data Protection Regulation (legitimate interest), as we have a legitimate interest in increasing the level of security in our company.

 

Image and sound recordings with personal data recorded in connection with TV monitoring for crime prevention purposes may be disclosed to the police for crime-solving purposes or to other recipients to whom we are legally obliged to disclose such data. 

 

We will store your personal data for as long as necessary to fulfil the purposes of processing set out above. We will delete your personal data when we no longer have a legitimate purpose for storing it. When determining the storage period, we will take into account any legal storage obligations, statutes of limitations, etc. and we will determine the storage periods taking into account the risk of the processing. 

 

In connection with the processing of your personal data, we disclose your personal data to a number of our data processors, including providers of IT systems and hosting solutions as well as providers of solutions for sending newsletters and payment solutions.

 

In cases where personal data is transferred to third countries (outside the EU/EEA) as part of our use of data processors or sub-processors, we will ensure a transfer basis in accordance with Chapter 5 of the General Data Protection Regulation. If you have any questions regarding the transfer of personal data to third countries, please feel free to contact us via the contact details provided in section 1.

 

For the processing of personal data that is based on your consent, please note that you have the right to withdraw your consent at any time. You can do this by contacting us using the contact details set out above in section 1.

 

If you choose to withdraw your consent, it will not affect the lawfulness of our processing of your personal data based on your previously given consent and up to the time of withdrawal. Therefore, if you withdraw your consent, is will take effect from the time when it is withdrawn.

 

According to the General Data Protection Regulation and the Danish Data Protection Act, you have certain rights when we process personal data about you.

 

You have the right to access the personal data we process about you and certain additional information.

 

You have the right to have incorrect information about yourself corrected.

 

In exceptional cases, you have the right to have personal data about you deleted before the time of our general deletion.

 

In certain situations, you have the right to restrict the processing of your personal data. If you have the right to restrict the processing of your data, we can only process your data – apart from storage – with your consent, or for the establishment, exercise or defence of legal claims or in order to protect a person or important grounds of public interest. 

 

In certain situations, you are entitled to receive your personal data provided in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.

 

Where the processing of personal data is based on legitimate interest, you have the right to object to our otherwise lawful processing of your personal data.

 

You can also object to our processing of your personal data for direct marketing purposes. 

 

You may lodge a complaint about our processing of your personal data to the Danish Data Protection Agency at www.datatilsynet.dk, postal address Datatilsynet, Carls Jacobsens Vej 35, 2500 Valby, email dt@datatilsynet.dk, phone no. +45 33 19 32 00.